When it comes to garnering commitment and engagement from employees, there is one thing that leaders need to demonstrate: Respect
Respect is directly tied to what a particular individual expects — and how the leader makes the person feel. Norms vary by culture, generation, and gender
I’ve learned that the vast majority of disrespect stems from a lack of self-awareness.More often people just do not realize how they affect others. They may have good intentions, but they fail to see how they are perceived.
So what are leaders supposed to do with these findings? First and foremost, they need to promote a culture of respect.Leaders also need to be role models for civility. One surefire way to communicate how much you value civility is to directly evaluate and reward it during performance reviews. Include metrics on interpersonal skills or emotional competence. Introduce peer and customer recognition and rewards is to catch people in the act and reinforce respectful behaviors.
https://hbr.org/2014/11/half-of-employees-dont-feel-respected-by-their-bosses
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