“There are two things people want more than sex and money: recognition and praise”
-Set aside time every week to acknowledge people’s good work.
-Handwrite thank-you notes whenever you can. The personal touch matters in the digital age.
-Punish in private; praise in public. Make the public praise timely and specific.
-Remember to cc people’s supervisors. “Don’t tell me. Tell my boss.”
Foster a culture of gratitude. It’s a game changer for sustainably better performance.
http://hbr.org/2013/04/the-two-most-important-words/ar/1
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